Frequently Asked Questions
Everything you need to know about your DINT experience.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days, while express options arrive within 3-5 business days depending on your location and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that certain sale items and intimate apparel are final sale.
How do I determine my correct size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
DINT accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are the colors of the products accurate to the photos?
We strive to display product colors as accurately as possible; however, actual colors may vary slightly due to different monitor settings and studio lighting.